PRIVACY POLICY
Last Updated: March 2, 2025
Introduction
This Privacy Policy describes how Yawn Email LLC ("we," "our," or "us") collects, uses, and shares information when you use our AI-based email automation platform.
Information We Collect
Account Information
- Email address
- Billing zip code
- Payment information (processed and stored by Stripe, our payment processor)
Email Data
- Content and metadata from emails you send to our service
- This information is necessary to provide our email automation services and display relevant information in our user interface
Website Analytics
- We collect anonymized, privacy-respecting web analytics data using Fathom Analytics
- This data may be retained indefinitely
- We use this information to understand how users interact with our website, improve our services, analyze usage patterns, measure the effectiveness of our marketing campaigns, and make data-driven decisions
How We Use Your Information
- To provide, maintain, and improve our services
- To process payments and manage your account
- To respond to your inquiries and provide customer support
- To send administrative communications related to your account
Data Retention
- Account information is retained for as long as you maintain an active account
- Email data is retained for a maximum period of 8 days, after which it is automatically deleted
- This 8-day retention policy applies to data held by both Yawn Email and any email processing partners we use
Information Sharing
- We do not sell, rent, or disclose your personal information to third parties for marketing purposes or for compensation
- Your information may be shared with:
- Service providers who assist in operating our platform (such as our email processing partner)
- As required by law or to protect our rights
Security
- We implement appropriate technical and organizational measures to protect your information
- While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security
Legal Basis for Processing
We process your information based on the following legal grounds:
- Performance of Contract: Processing necessary to provide you with our email automation service
- Legitimate Interests: To improve our services, ensure security, and prevent fraud
- Consent: When you explicitly agree to certain processing activities
- Legal Obligation: When we need to comply with legal requirements
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.